DATED: MARCH 19, 2018
What Information Is Collected From You Through Our Services?
The information we receive from you helps us personalize and continually improve our business. Here are the general types of personal information (and sensitive personal information) we (and certain third parties) may gather:
Information You Give Us:
We receive, store and process personal information you provide to us when you purchase or use the NMJM Services, set up a Team NMJM account, enter information on our websites, submit to our websites, message boards, social media, communicate with us over phone, e-mail or otherwise, use our applications on mobile or connected devices, use our streaming, take our surveys, participate in any promotion, interact with our social media presence, or in any other way.
- Examples of Information You Give Us: This includes without limitation your name, shipping, billing, and/or business addresses; location information; phone number; e-mail address; username and password information; submitted videos, likeness, photos, material submissions; gender; date of birth; and survey response data.
We may also collect other types of information that you provide to us upon any material submissions.
Information We Automatically Receive:
We automatically receive and store certain technical information whenever you interact with us. For example, like many other websites, we use “cookies” to enhance your experience on our websites as described below, which allows us to obtain certain information when your web browser accesses any of our websites.
Information We Obtain From Other Sources:
We may receive information about you from other sources, including from third party vendors, services and commercially available sources (such as data aggregators and public databases). We may also collect information that you publicly post on our social media pages, such as our Facebook®, Instagram®, and Twitter® pages. In addition, we may combine information you give us with other information from NMJM sources, communications and transactions. Where permitted by law, we combine this information received from other sources, including from social media websites, with information you give us and information that we collect automatically about you.
- Examples of Information We Obtain From Other Sources: This includes without limitation, demographic and profile data; social media posts, such as your likes, interests, feedback, preferences, pictures, comments, suggestions, opinions, and complaints; information that you provide through our e-mail and text message campaigns; information about products or services purchased from other companies.
How Does NMJM Use the Information It Collects?
NMJM may use the information provided above in various ways, including without limitation, to:
– Process and fulfill your requests or orders for any NMJM Services, and verify your identity and/or location to allow access to your accounts (such as your Team NMJM or NMJM On Demand account);
— Tell you about new products, goods or services;
– Service and manage your accounts, or contact you about your accounts;
– Address a problem or issue affecting your use of any NMJM Services, or to inquire about or verify information;
– Enhance and personalize your NMJM experience on any NMJM Services,
– Target advertising or promotions that may be of interest to you, such as e-mails, direct mail, banner ads, splash ads (ads that appear as you sign in or out of your online accounts) or promotions based on your demographic profile, interests, or location;
– Send you emails and other communications about NMJM’s or any of our business partners’ products or services that we think you may find useful, or to see if you are interested in participating in surveys, market research or other inquiries;
– Administer contests, promotions, events, surveys or other features;
– Improve, personalize, and optimize your website browsing and mobile application experiences by examining which parts of our website you visit or which aspect of our mobile applications you find most useful, and to improve existing or develop new products and services;
– Operate, improve and maintain our NMJM Services, including for data analysis, such as user behavior and trends, and diagnose problems with our server and administer our websites;
– Assist us in taking data security precautions and to engage in fraud prevention, detection, and remediation;
– Carry out other purposes which are disclosed to you and to which you consent;
– Undertake statistical analysis and research, and for demographic profiling purposes; or
– Comply with applicable international, federal, state, provincial/territorial and local laws, directives, rules, regulations, and ordinances; civil, criminal or regulatory investigations; or other legal requirements, such as court orders.
What About Cookies, Pixel Tags and Third Party Tracking Tools?
Cookies: Like almost every company, NMJM and others use a technology commonly known as a “cookie”, which is a small data file our server places on your computer or mobile device to recognize your device and provide personalized features and advertisements. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Through cookies, we are able to collect information that we use to improve our websites and mobile applications, improve your overall experience on them, and personalize your experiences and advertisements. For example, through cookies, we can keep count of return visits to our website or our advertisers’ or partners’ websites, collect and report on aggregate statistical information, authenticate your login credentials, and manage multiple instances of our websites in a single browser. We may also collect other data through cookies, such as the page or website that referred you to us, the date and time you visited us, and your current IP address. The cookies we place on your hard drive are known as “first-party cookies” and any cookies placed by third parties are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Do Not Track Signals:
Some web browsers offer a “Do Not Track” signal that is a HTTP header field indicating your preference regarding tracking or cross-site user tracking. Like many other websites and online services, we do not currently alter our practices when we receive Do Not Track signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services, as there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com/.
Does NMJM Share the Information and Data it Receives?
We value the trust our customers place in us to safeguard their personal information. We share personal information we collect with your consent and as described below:
Third-Party Service Providers:
We utilize third party companies and individuals to perform business functions on our behalf to better serve you. For example, we use third parties to help us make our products and services available to you, fulfill orders you may have placed, process credit card payments, provide customer service, ship postal mail, conduct market research, develop our websites or databases, or information analysis, manage promotions, and contact you in connection with various NMJM Services. In these instances, we may need to provide your information to these third parties for such purposes.
Related Companies; Third Party Offers:
NMJM occasionally partners with third parties to learn more about our customers so we can service you better or offer products or services that we feel may be useful to you (“Related Company”). In such case, we may disclose to a Related Company certain information, such as your name, e-mail, billing or shipping address, products purchased and price. If you request information from a Related Company, we may disclose additional information such as your e-mail address, phone number and other contact information, so the Related Company can provide you with the information you requested. If you purchased a product or service from a Related Company, we will also disclose your credit card information so they can complete your purchase. We may disclose aggregated, de-identified information to Related Companies: (i) so the Related Companies can provide you with advertisements tailored to your interests; (ii) for statistical analysis, research, and demographic profiling purposes; and (iii) to support our business and improve our mission to help our customers achieve their health and wellness goals.
Protection of NMJM and Others:
We may share your information, including personally identifiable information, in order to: (i) protect or defend the legal rights or property of NMJM, or the legal rights of our customers, Coaches, business partners, employees, agents, and contractors; (ii) protect the safety and security of our customers, Coaches or members of the public, including acting in urgent circumstances; (iii) detect and protect against fraud and identity theft or to conduct risk management; (iv) comply with laws, legal process, or legal requests from any governmental or regulatory body; or (v) to enforce or apply our website Terms and Conditions and/or other agreements.
De-identified Data Disclosures:
We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregated, de-identified user data or non-personal information with business partners, advertisers, and others.
What About Third-Party and Advertisers’ Services?
At various points and pages on our websites or mobile applications, you may be able to access or utilize services offered by or in conjunction with third parties. This includes services in connection with third-party “social media” and other sites that would allow personal information to be transferred to such third parties (for example, Facebook Connect), Coaches, and others.
These third parties have separate data collection and privacy practices independent from ours, so please review their privacy policies to understand your rights. For this reason, NMJM cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy practices.
How Secure is Information About Me?
NMJM has implemented and uses reasonable security measures designed to help prevent the loss and unauthorized access of your information. Despite these efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online services. If you suspect a website or mobile application is pretending to be that of NMJM’s (also known as “spoofing”), do not enter any personal information, but please let us know by e-mailing firstname.lastname@example.org. Personal information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal Information we collect is maintained in the United States.
Users Based Outside of the USA; Transfer of Personal Information
How Can I Access or Update My Information?
We want to be sure your personal information is kept accurate and complete, and for this reason we ask that you inform us in the event of any changes to your information. If you provided your information directly to NMJM, you may request this from email@example.com We will use commercially reasonable efforts to respond to your request to access or update your information. Please note that certain access may be subject to a fee.
Notice to California Residents – Your California Privacy Rights (As Provided by California Civil Code section 1798.83).
A California resident who has provided Personal Data, as defined under California Civil Code section 1798.83, to a business with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Data was disclosed in the preceding calendar year, as well as a list of the categories of Personal Data that were disclosed. California Customers may request further information about our compliance with this law by e-mailing firstname.lastname@example.org Please note that we are required to respond to one request per California Customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
Please feel free to share any comments, concerns, complaints, or questions with us:
8000 Sunset Blvd, Suite A301,
West Hollywood, CA 90046 U.S.A
Attn.: Chief Legal Officer
Last updated March 19, 2018.
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